Alternatively you can enter the URL to it into your browser address bar e.g. You can invoke the installer by simply browsing the osTicket URL e.g. To keep up with future development in the works for osTicket, feel free to follow our osTicket Roadmap on GitHub.Once all of the above steps are complete, you can complete the installation and basic setup in a web browser. With SupportSystem’s turnkey infrastructure, you get osTicket at its best, leaving you free to focus on your customers without the burden of making sure the application is stable, maintained, and secure. If maintaining your osTicket installation is becoming daunting, we would encourage you to consider osTicket as a hosted service – we’ll even import data from your current installation, free of charge. Note: You will need to download the OAuth2 Plugin in order to test external authorization. Please be sure to upgrade your plugins as well as any language packs you have installed. If you are installing osTicket for the first time, then simply download osTicket and follow the installation guide. You can check out the upgrade guide for complete instructions on how to upgrade your helpdesk. Note: Before upgrading osTicket, be sure to check your PHP version to make sure it is compatible. We have focused our testing on using OAuth with Outlook and Gmail. Please note that this release candidate requires PHP 8.0.x and should only be used for testing OAuth functionality.īe on the lookout for documentation as well as a tutorial on how to set everything up. In order to test external authorization, you must use the OAuth2 Plugin. It should only be used for testing purposes. This is a release candidate, and it should not be used in production. Today is the day everyone’s been waiting for! Today we are releasing the highly coveted functionality for Oauth2/Modern Email Authentication Support! !!IMPORTANT!!
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